Privacy Policy

This Privacy Policy describes how Maid With Precision (“we,” “us,” or “our”) handles personal information collected through our website and in the course of providing residential and commercial cleaning services in the Greater Pittsburgh region.

Information we collect

We only collect the information needed to respond to your request and provide our services, including:

• Contact details you provide, such as your name, phone number, email address, and service address.
• Details about your cleaning needs, such as home size, type of cleaning, and scheduling preferences.
• Messages and photos you choose to send us when requesting an estimate.
• Basic technical information your browser sends automatically, such as general usage data, if analytics are enabled.

How we use your information

• To prepare quotes, schedule appointments, and provide cleaning services.
• To communicate with you about your request, booking, or account.
• To improve our services and respond to questions or feedback.
• To comply with legal obligations.

How we share information

We do not sell your personal information. We may share it only with trusted service providers who help us operate our business (for example, email or scheduling tools), or when required by law. These providers are expected to protect your information and use it only for the services they provide to us.

Data retention

We keep your information only as long as needed to provide our services, maintain records, and meet legal requirements. You may request that we delete your information at any time, subject to any obligations that require us to retain it.

Your choices

• You may opt out of marketing messages at any time by contacting us.
• You may request access to, correction of, or deletion of your personal information.
• You can decline to provide information, though this may limit our ability to serve you.

Text messaging

If you contact us by text message, we use your number only to respond about your request or service. Message and data rates may apply. You can stop messages at any time by replying STOP.

Children’s privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date above. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or how your information is handled, contact us at lisa@maidwithprecision.com or 724-412-MAID (6243).

This policy is provided for general informational purposes and does not constitute legal advice.